All of our charms at Pastel & Paper is made of 100% 925 sterling silver. 

Yes, we do! Feel free to reach out to us at pastelandpaper.store@gmail.com with your name, order number and service request. We will get back to with a quote for your item.

Yes. Please contact us at pastelandpaper.store@gmail.com with your request, before placing your order.

We do not advertise our charms in gold, but if you would like to place a custom order we can produce the same charms in 10k gold. Please contact us at pastelandpaper.store@gmail.com with your request and we will send you our gold pricing.

You will receive tracking information after your order is shipped. Most orders ship within 7 days and arrive in 1-3 business days.

Yes! We ship internationally with our PayPal Shipping partner NetParcel. NetParcel allows us to provide the best possible shipping experience to our international customers. Shipping is included in all orders.

You will receive an instant download after payment is accepted and have lifetime access to your guide.

The Beginners Guide To Sand Casting Includes: 

• Video Tutorials

• Full Tools and Materials List

• Diagrams

• Helpful Terminology

• Troubleshooting Tips

• Bonus Offer: FREE 15 Minute Support Call
  
  

The guide is made accessible in a PDF that you will have lifetime access to reference, whenever needed. 

Unfortunately, we cannot accept returns on digital products.